cdajl's Privacy Policy
Your personal information is completely safe with us — learn in detail here how cdajl keeps your data protected.
Introduction and Applicability
This policy applies to all users of the cdajl platform.
1.1 — Purpose of the Policy
cdajl ("we", "our", or "platform") is committed to providing a safe and reliable online gaming environment for players in Bangladesh. The purpose of this privacy policy is to clearly inform you about what types of personal information we collect, how we use it, who we share it with, and what steps we take to keep your information secure.
Our platform operates at the domain cdajl.cam. This policy applies to that website and all related services.
1.2 — Who This Applies To
This policy applies to all of the following:
- All users registered on the cdajl platform
- Those who browse the cdajl.cam website
- Those who contact our customer support team
- Those who participate in our promotional activities
cdajl's services are for persons aged 21 or older only. We do not knowingly collect or process information from minors.
What Information We Collect
Information we need to provide our services.
2.1 — Information You Provide Directly
When you register on cdajl or use our services, you directly provide us with the following information:
- Full name and date of birth
- Email address
- Username and password (stored in encrypted form)
- Payment information (bKash number, Nagad number, Rocket number, or bank account details)
- Documents required for identity verification (national identity card or passport)
- Information provided when contacting customer support
2.2 — Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Time and date of your access to our site
- A list of pages you have visited
- Gaming activity, betting history, and transaction records
- Information obtained from cookies and similar tracking technologies
2.3 — Information Received from Third Parties
In some cases we may receive information from trusted third-party sources, such as payment processors (bKash, Nagad, Rocket), identity verification service providers, and fraud prevention agencies. This information is used solely to ensure the security and legitimacy of the service.
Purpose of Information Use
Why and how we use the information we collect.
3.1 — Service Operations
Your information helps us with the following:
- Creating, managing, and verifying your account
- Processing deposits and withdrawals (bKash, Nagad, Rocket, bank transfer)
- Providing gaming services, bonuses, and promotional offers
- Maintaining transaction history and ensuring security
- Providing 24/7 customer support in Bengali
3.2 — Security and Legal Compliance
We use your information to ensure platform security, prevent fraud and money laundering, and maintain compliance with applicable laws and regulations. If suspicious activity is detected, we conduct an investigation and may notify the relevant authorities if necessary.
3.3 — Responsible Gaming
cdajl is deeply committed to responsible gaming. We analyze your gaming activity data so that problematic gaming behavior can be identified at an early stage and support can be provided if needed. This information is also required to action your requests to set limits.
3.4 — Communication and Improvement
We use your contact information to send important account-related notifications, security alerts, and service updates. In addition, user behavior is analyzed to improve the experience on our platform.
Information Sharing and Disclosure
When and with whom we may share your information.
4.1 — Service Provider Partners
We work with certain third-party service providers to operate our services. These include payment processors (bKash, Nagad, Rocket, and banking partners), cybersecurity services, identity verification services, and customer support technology providers. These partners are given access to information only for specific purposes and under strict confidentiality agreements.
4.2 — Legal Obligations
In the following circumstances we may be legally required to disclose information to authorities:
- Court orders or valid legal processes
- Cooperation with investigations by government regulatory bodies
- Assistance with investigations into money laundering or fraud
- In emergency situations to protect individuals or the public
4.3 — Business Changes
In the event of any merger, acquisition, or asset transfer, your information may be transferred to the new entity. However, in such cases we will notify you in advance and require the new entity to follow this same privacy policy.
Cookies and Tracking Technologies
Transparent information about the use of cookies on our website.
5.1 — What Cookies Are and Why They Are Used
Cookies are small data files stored in your browser. cdajl uses cookies for the following purposes:
- Essential cookies: Maintaining login sessions, security verification, and ensuring core functionality.
- Functional cookies: Remembering your preferences, language, and settings.
- Analytics cookies: Collecting site usage statistics to improve the service.
- Security cookies: Detecting fraud and keeping accounts secure.
5.2 — Cookie Controls
You can control cookies through your browser settings. However, disabling essential cookies may mean our service does not work correctly and login issues may occur.
Data Protection Measures
The technical and organizational steps we take to keep your information safe.
6.1 — Technical Security
- SSL/TLS encryption — all data transfers secured
- Passwords stored using strong hashing algorithms
- Regular security audits and vulnerability testing
- Automated system for detecting suspicious logins
- Data backup and disaster recovery planning
6.2 — Organizational Security
- Restricted access — only authorized staff can access information
- Staff privacy and security training
- Strict internal policies for data processing
- Strict confidentiality agreements with third-party partners
- Rapid response plan for security breaches
6.3 — Data Retention Period
We retain your information for as long as your account is active or as needed to provide the service. Even after an account is closed, certain information may be retained for the minimum period necessary to meet legal obligations, resolve disputes, or prevent fraud. Once the set period has expired, information is securely deleted or anonymized.
Your Rights and Choices
Learn about your control over your personal information.
7.1 — Right to View and Correct Information
You can log in to your account at any time to view and update your profile information. If any information is incorrect, contact our customer support team to have it corrected.
7.2 — Request to Delete Information
In certain circumstances you may request that your personal information be deleted. However, this request may not be possible to fulfill in the following cases:
- When retaining information is required to meet legal obligations
- In the case of ongoing disputes or investigations
- When necessary to comply with anti-money laundering regulations
7.3 — Opting Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, use the "Unsubscribe" option at the bottom of any marketing email or let our support team know. However, it is not possible to stop important account-related notifications from being sent.
7.4 — Data Portability
We can provide certain information you request in a structured, commonly used format. Please contact our customer support team regarding this.
Special Categories and International Data
About the protection of minors and international data transfers.
8.1 — Protection of Minors
cdajl's services are for persons aged 21 or older only. We do not knowingly collect any information from minors. If we find evidence that a minor is using our platform, we will immediately close that account and delete the collected information.
8.2 — International Data Transfers
Some of our technology partners may process information on servers located outside Bangladesh. In such cases we ensure that the transferred information remains protected according to the standards of this policy and that applicable legal safeguards are applied.
Policy Changes and Contact
How this privacy policy may change in the future.
9.1 — Policy Updates
cdajl may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:
- The "Last Updated" date at the top of this page will be changed
- A notification will be sent to your registered email
- A clear announcement will be made on the platform
If you continue using our services after the changes, you will be considered to have agreed to the new policy.
9.2 — Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our dedicated data protection team is ready to answer all your questions.
Email: [email protected]
Live Chat: Available in Bengali 24 hours, 7 days
Have questions about your data protection?
Our 24/7 support team is here for you — speak directly in Bengali.
Contact us via Live Chat